Software FAQ - SalonBLOCS - Salon Membership Software & Marketing

SALON BLOCS

SALON BLOCS

How many appointments per month can a SalonBLOCS member book?

There is no limit on the number of appointments a member can potentially book in each month. However even though they may have unlimited appointments per month, these can only be pre-booked 2 in advance. (this number is selected within settings) This rule prevents over-booking as members are forced to wait until they have attended one of these appointments, before booking the next. Better still, many members have a date in the the month when they need to guarantee an appointment. They will then book this date, and only have 1 booking to play with. This is just one of the BLOCS rules.

What is the SalonBLOCS Software?

Just like a buffet - all you can eat - model, a salon owner must use a strategy to ensure their bottom line is protected and a profit is made. BLOCS software allows a salon to utilise the benefits of a blowdry club, whilst enforcing strict rules and automation. By running a membership through BLOCS, users are restricted to availability and number of appointments, by the stylist they choose and the lengths of time allowed. ALL communication, bookings and payments are automated and penalty fees are enforced. IT’S INTUITIVE AND SO SIMPLE TO USE.

How much do SalonBLOCS members pay in subscriptions?

That's completely up to you. We suggest your monthly subscription should be set to 2 x your average blowdry price, offering excellent value for your members, but you choose your subscription during your account setup. Keep in mind BLOCS takes 10%. So if your average blowdry price is £20, we suggest you set your monthly subscription to £40 - £45 and BLOCS receives just £4 - £4.50 per month. This price can be changed by you at anytime easily within the software.

How do SalonBLOCS members book their appointments?

How do SalonBLOCS members pay me their subscription?

We use the payment portal STRIPE for all our transactions within the software. On creating a BLOCS account salons either sign up to stripe or link an existing account - this can also be linked to a bank account to which stripe will deposit funds on a chosen frequency. When subscribing to your club, members log their D/C card details. Members can only book, once a payment is taken and the next months payment is taken automatically on the same day of the following month, unless cancelled. If the subscription is cancelled, or fails to take, the member cannot book any further appointments.

Can my SalonBLOCS members attend another salons club?

No definitely not! When building our software we were tempted to follow this profitable structure of shared membership, but however much this may be attractive to the client it certainly isn't to the salon. BLOCS encourages loyalty to one salon, even over that of loyalty to individual team members within the salon - by offering a shared membership, where members can visit multiple salons; the growth of revenue through up-selling and continual, repeat opportunities is diluted and even lost entirely.

What is the price of the Salon Membership - Software License

Access to the Salon Membership Software is by subscription +10% of your Members Subscription Fees. We have 3 subscription packages available with ascending levels of value, regardless of the subscription package you choose, Salon BLOCS also takes just 10% of your members subscription fees. Manage your team, club members, payments and schedule through our easy to use, automated system, proven to reduce administration time by over 90% CLICK BELOW FOR THE LATEST PRICE AND FURTHER DETAILS

How do clients become members of SalonBLOCS?

There are a few ways for clients, or members of the public to find your club and sign up. They can: 1. Visit app.salonblocs.com and find the nearest salon club by location. 2. Visit salonblocs.com/joinourclub and type your salon name in the smart search. 3. Visit app.salonblocs.com/app/[salonname] and join your club directly. The term "Sign up" means a user has started a BLOCS account and chosen your club to join. At this point they become an unsubscribed member (they haven't paid yet) - they can view availability and message you directly through the software but cannot book.